There are more reasons to outsource IT than to cut costs. 

When you outsource your IT services you are essentially turning fixed costs into variable costs allowing you to release funds better spent in other areas of your business. You no longer have the need to hire, train, or re-train employees to tackle key initiatives that are vital to your business competing in an increasingly competitive and technology-focused economy. Companies that do everything themselves have higher R&D, marketing, distribution, and HR costs.  Hiring and training IT staff for short-term projects can be very expensive.  Outsourcing IT lets you focus your human resources where you need them most.

A good IT services or IT outsourcing firm has the technical and physical resources to start a project right away. The same project, handled in-house by an IT department, can require the addition of staff, more training, and increased level of support.

Every business has limited resources, limited time, and limited attention. Outsourcing your IT support services can allow you to shift focus from in-house support oriented activities toward work that serves the client or customer.  In addition, it can help managers set their priorities more clearly.

Outsourcing IT support functions can help small businesses compete on a more level playing field with larger companies.  Most small firms can’t afford to match the in-house support services that larger companies can maintain. Outsourcing IT services can help smaller companies achieve the same access to economies of scale, efficiency and expertise.

To find out how your small business can benefit from IT outsourcing, contact Digital Reach.

With the pressures to create more operating efficiencies while increase business growth and maintaining company profit, CIOs are re-evaluating their technology strategies. Successful CIOs see IT as a means to sustain and create new business innovation and with traditional, in-house IT departments this can damper innovation and efficiency. Strategy, planning and development are often pushed aside in favor of short-term fixes and the demands of day-to-day technology operations. With limited IT budgets, and increasing operations costs, CIOs must find a way to foster strategic innovation and top-notch IT infrastructure to support today’s business needs and requirements.

The Solution

CIOs are implementing IT infrastructure outsourcing and personnel strategies that can help them reduce costs, improve efficiencies, increase technology expertise, and drive new business capabilities.

Successful CIOs have recognized the enormous impact that IT can make on business growth, responsiveness, process effectiveness and cost efficiency.  They recognize that IT is no longer merely in place as a support factor but instead an efficiency driver. But what happens when your IT staff has reached the point of diminishing returns in regards to support, development, and innovation? By outsourcing areas of their business previously administered by their local IT department, CIOs can achieve economies of scale that they could not accomplish on their own.

CIOs are carefully analyzing their IT service delivery options by asking whether outsourcing IT is a viable option for their company or whether implementing an outsourcing or fractional outsourcing model is the way to go.  They are evaluating their in-house talent and resources and deciding if they have the necessary skills to handle new technologies. Companies can benefit from utilizing a combination of outsourcing with in-house staff to satisfy business needs and IT requirements.

Ask This Question

Does my IT organization have the means and resources to grow my enterprise? If not, Outsourcing ( or Fractional Outsourcing ) can help ensure your IT initiatives are on pace to achieve success.

To learn more about Digital Reach’s IT Outsourcing, Fractional Outsourcing, Managed Services or other IT solutions, call 972.381.4230 or click here to complete a consultation form.

A companies day-to-day business function is crippled when IT services fail.  Email goes down, access to file and print servers go down, and then you lose access to the Internet.  Higher up the chain, this delays a product or service launch, creates a customer service nightmare, or even creates bad press.  Not to mention the stress this puts on your employees.  In short, if your IT department spends most of their time struggling with routine IT services, then they will have no time to create better business technologies, better processes, or sharpen infrastructure goals.

The fundamental IT services that a business requires today and which an IT department delivers include desktop services such as email, back-office services such as storage, and mid-office services such as security.  Failure to deliver on just one of these initiatives can create a domino effect running enterprise-wide.  This is where outsourcing your IT services comes in.  The rationale behind outsourcing IT services is that instead of struggling inefficiently with these services internally, you can source them externally from an expert.  An expert who is keenly focused on a specific aspect of your total IT department’s responsibility. 

It is important to source the service from the right provider.  Companies should think about what services to keep in house and what IT services and processes are best to outsource for cost-cutting and efficiency reasons. 

If you want to know more about Digital Reach’s Managed Services offerings or what Digital Reach can do for your business, click here to schedule a consultation or call us at 972.381.4230.