Businesses such as yours need their data to be highly secure and their IT systems reliable.  We can help you increase the security features and reliability of your systems with well-supported Microsoft products.  Windows Server® 2008 and other solutions offer robust security features for servers and clients, helping you simplify security management while working to protect your network from intruders. 

Our solutions are designed to automate backups and help optimize performance to make managing desktops easier, allowing you to stay productive and worry less about downtime or losing your critical business information. Plus, they can help stop viruses and malware from infecting desktops and impacting worker productivity. 

Help keep your IT up and running and protect your data with integrated solutions and a reliable, proven infrastructure from Digital Reach, Inc.

Businesses such as yours need their data to be highly secure and their IT systems reliable. Our solutions are designed to automate backups and help fight viruses and spam to make managing desktops easier, allowing you to stay productive and worry less about downtime or losing your critical business information.

A custom tailored solution from Digital Reach can help your company:

• Keep your IT up and running. Windows Server® 2008 helps you reduce downtime, increase the performance and reliability of your systems, and protect your network from threats and intruders.

• Help protect your data. Our solutions help you automate maintenance and backup to protect critical business data. Also, they can help stop viruses and malware from infecting desktops and impacting worker productivity.

Digital Reach can help you make the most of what you already have. We offer a brief assessment over the phone to understand where your IT department is now, and help outline steps you can take to help simplify security management and ensure your protection is always up to date. Digital Reach provides the kind of delivery assurance that you expect from a Microsoft partner.
We will call within the next few days to discuss your infrastructure. Together, we can help you stay productive, so you can focus on your business.

In response to business needs, IT departments are increasingly evaluating and deploying mobile solutions, however key challenges and considerations remain.

Information Technology is a strategic asset in being able to address these challenges–and yet the IT department faces its own set of challenges, including:

Complexity
Security
Provisioning new users
Heterogeneous, siloed technology
Integrating new technology
Lack of skilled staff

Most of all, the medium-sized company is constrained in two ways:

Cash constrained.  Making trade-offs between investing in new equipment, hiring new people or investing in technology. They cannot afford busloads of expensive consultants to help with integration.

People constrained.  On the IT side, they typically have 1 to 5 IT Generalists dealing with all of the IT complexity. They do not have the specialized IT roles of large enterprises. They need the power of the enterprise but in a simple and integrated fashion.

Find out how Fractional Outsourcing with Digital Reach can help your business get the most out your IT department.

1. Better decision making with integrated, end-to-end business intelligence ( BI )

2. Improved performance from both IT and human assets

3. Improved security

4. Increased developer productivity

5. Lower overall costs

Organizations are increasingly looking for ways to lower their IT infrastructure and IT management costs while improving employee access to the right information enabling them to make strong decisions at the right time. Through the efficient use of business intelligence solutions based on SQL Server features such as Analysis Services, data mining, Integration Services, Notification Services, and Reporting Services, decision makers can unlock the business secrets that might enable their success. By using SQL Server together with tools such as Microsoft Office Business Scorecard Manager, your customers can gain a broad view of their opportunities, enabling them to understand their challenges better, effectively shape solutions, and quickly act on their objectives. As you know, decision-making happens across all levels of an organization, and empowering employees with powerful business intelligence solutions can help them make a greater impact on the bottom line.

SQL Server 2005 provides the power and the tools demanded by today’s strategic decision makers at a fraction of the cost of the competition. Because SQL Server’s reputation for having the industry’s lowest costs is well known, many organizations have considered moving away from Oracle. However, for many years, SQL Server, while extremely powerful, could not match Oracle’s scalability. Many customers felt they had little alternative but to remain with Oracle—that is until now.
SQL Server 2005 has reached feature parity with Oracle, even in high-end capabilities, while retaining the lowest costs in the industry. It has become the preferred solution for customers deploying business intelligence applications on the Microsoft Windows platform. It includes numerous features, such as enhanced BI, security, and scalability capabilities, that are expensive add-ons for Oracle customers. Microsoft has been able to match Oracle technology while providing the best value for the mid-sized organization.

Because databases are typically critical and costly IT assets, they often serve as a focal point for efforts to cut costs and improve efficiency. Oracle has long held the reputation of being the most powerful database available, but it also has a well-earned reputation for being extremely expensive. Beyond the obvious cost savings, the tight integration between SQL Server 2005 and Visual Studio 2005 embodies and advances the trend towards data-driven application development. More and more Web sites, for example, dynamically present content based on a variety of factors such as user interests. This new world of development demands a fundamental alteration in how database administrators and developers interact with databases and with each other.

So SQL Server is the right alternative to Oracle not just for the obvious reasons of cost and high-end capabilities but because it is the embodiment of a new development paradigm that will enable the creation of substantially more powerful applications with less time, effort, and cost.

The demands of an always-on work environment that spans geographies and time zones is ever-increasing the pressures on IT departments to provide rich, connected capabilities across the infrastructure, while protecting both the environment and its confidential data from intrusion and disruption. The infrastructure optimization process helps organizations transform their IT infrastructures into strategic assets, reducing system complexity and providing greater operational flexibility. As a result, IT managers are able to:

Control costs:
Reduce hardware, utility, and space expenses for data-center operations
Reduce application compatibility testing for major deployments
Reduce training expenses and free up costly IT personnel forhigher-value use
Increase system uniformity, to avoid conflicts and accelerateproblem resolution
Prevent security breaches and subsequent clean-up efforts
Reduce remote site visits in branch operations

Improve service levels:
Reduce service interruptions from security breaches
Maintain a robust disaster recovery process, to avoid service interruptions and speed recovery
Avoid desktop configuration conflicts and accelerate help-desk resolution
Quarantine out-of-compliance remote systems and legacy line-of-business (LOB) applications

Drive agility:
Increase flexibility and ability to adapt to changing business conditions
Rapidly provision new capabilities
Dynamically assign resources to demanding workloads in near real time
Employ zero-touch self-provisioning and automatic configuration
Streamline and accelerate software deployment

The vision of infrastructure optimization is to help customers realize the value of their investments in IT infrastructure, to make the IT infrastructure a strategic asset that supports agility within their organizations, and ultimately to help customers create an infrastructure for a people-ready business.

For more information about how your business can benefit from the infrastructure optimization process, contact Digital Reach!

Modern Healthcare has released a study that reports Healthcare facilities will spend up to 23% on their budgets on business processing and IT services by 2011.  This increase is due to a behavioral change as the healthcare industry turns to IT to improve communications, transparency, patient flow and data management, a report from Gartner found.

“Healthcare has seen a fundamental shift in its way of perceiving IT,” said John Lovelock or Gartner. In 2005, only 8% of healthcare facilities were considered “early” adopters of technology but last year we saw that number jump to 33%.  This represents a monumental difference in how executives perceive the need for IT to drive care delivery and operations improvement.

According to Modern Healthcare’s Annual Outsourcing Survey, that perception shift has led more companies to turn to outsourcing their IT functions.

Hospitals are increasingly relying on IT Outsourcing to provide higher levels of service that help facilities comply with quality standards, especially as the healthcare environment opens to greater scrutiny by consumers and regulators.

IT Outsourcing is seen as the enabler to increased quality and meeting regulatory pressures, added Lovelock.  There is a move among healthcare facilities to outsource clinical IT needs, and as that grows, IT outsourcing partnerships play a larger role in quality at healthcare facilities.

To learn more about Digital Reach’s IT Outsourcing for Healthcare, click here.

As the support of devices becomes more complex, organizations are looking to take advantage of other support resources outside of their own four walls — namely, outsourcing of employee IT support services.

A recent study by IDG Research Services confirmed that the level of IT support for highly productive employees ( or potentially productive employees ) could improve.  The study asked 700 IT decision-makers worldwide about what kinds of support services they offer their companies’ workers.

The study looked at employees’ usage of multiple computing devices, including mobile phones. “Whether you’re a small, medium or large organization, you can’t operate your business processes today without having enabling technology and tools to access information and create business events,” said IDG. However, while 49% of respondents worldwide indicated that their employees were using multiple devices, the U.S. lagged behind with only 39% of American respondents indicating the same adoption rate.

Companies are considering outsourcing IT services to increase their ability to respond or because of the complexity of the support situations.  If technology doesn’t work properly or quickly enough for employees, you tend to see a real drop in morale. As more consumer devices are brought into the work environment and employees are asking for support, companies are increasingly wondering if there is a better way to support those devices in a more cost-efficient manner with improved quality of service and higher employee satisfaction.

Contact Digital Reach to learn how implementing a proactive approach to IT support can help you save time and money while increasing employee productivity.

A recent survey by IDG Research Services found that enterprises would be better off if they offered more targeted and strategically-focused IT support for their employees.  The study, which focused on 700 IT decision-makers worldwide, asked with kinds of support services they offer their companies’ employees. 

The study found that companies are increasingly shifting from using standardized, one-size-fits-all IT support services, and are instead adopting flexible service strategies that place the highest priority on meeting the needs of mobile employees who work directly with clients and drive company revenue. 

High-producing employees such as salespeople are often on the road working in a wireless environment and presenting to clients. Their job function means the level of IT support for a mobile salesperson is more important than that of an executive VP.   While reactive support might suffice for a VP, proactive support is necessary for a sales team.  Proactive support means that you limit the chances of a catastrophic support event occurring during an inopportune time….such as during an important sales meeting.

Only 46% of US respondents said that their organizations and increased IT support to end users over the last 5 years while 55% had done so.  Those organizations that were able to increase IT support had a higher level of productivity among their employees.

Discover how Digital Reach can help you provide a higher level of IT support to your high-productivity employees. Learn More

Located in Dallas, Texas, close to Fort Worth, Digital Reach Inc. is a one-stop shop for IT support needs.  Targeting businesses in Dallas, Digital Reach offers products and services for security management, network security and design, managed IT services, outsourcing IT and email security.  Digital Reach is known for its total managed IT solutions.

Dallas businesses are becoming smarter and always go for a complete solution to their IT requirements.  Digital Reach’s outsourced IT solutions come with highly-experienced engineering support staff that ensure proper monitoring and maintenance of the IT infrastruture. This helps local Ft. Worth and Dallas companies lower their network ownership costs and increase revenue.

Some businesses in Texas require more than IT support to ensure the smooth running of their business. Computer support Dallas, by Digital Reach, came up with a solutions package that includes enterprise monitoring, scheduled audits, virus scanning, proactive maintenance, asset reporting and tracking, and managed file and print servers.

Computer support Ft. Worth, again by Digital Reach, works hard to ensure that all your basic IT support requirements are covered. Outsourcing IT services in Ft. Worth lets you enjoy engineering support for a specified number of hours in a month. The support staff is composed of highly skilled and experienced network support engineers whose tasks include the monitoring and maintenance of your IT environment.

Texas businesses requiring IT support or IT outsourcing can now enjoy the same things that Fortune 500 companies do.

For all your IT support needs, consider Digital Reach Inc.

Outsourcing used to mean that you would ship your IT departments off to India or Pakistan.  Now, according to a story just released by the New York Times, outsourcing now involves assigning specific, basic operational tasks like data security, data backups, IT help desk services and remote desktop support.  As a result, outsourcing has become more attractive to smaller businesses that in the past might not have had the resources to hire a full tech-support team to do the work.

The vendors supplying this new generation of outsourcing services are called MSPs.  MSPs are Managed Service Providers and come in all shapes and sizes.  They have emerged all over the nation and locally here in Plano, Texas with Managed Service Provider Digital Reach, Inc.

Using an MSP can offer big payoffs for businesses with IT Departments that are stretched too thin freeing up internal resources for more important activities.

Businesses can expect to get more flexibility in outsourcing capacity by paying for what they use rather than for the extra capacity they may need later.

Discover how outsourcing your IT department to Digital Reach can help your business achieve greater efficiencies and reduce costs.  Digital Reach offers IT Outsourcing in Fort Worth, Dallas, Plano and the DFW Metroplex.  Find a Texas IT Support Specialist.

Microsoft Office Professional Plus 2007 brings together a host of innovations designed to help users work more efficiently and effectively so they and their organizations can deliver better results faster.

These innovations include:

 * Improved productivity through easy-to-create and easy-to-share documents.
 * Tools to effectively manage an ever-increasing workload such as e-mail.
 * Better management of network bandwidth and storage by reducing file size.
 * Simplified, instant, and secure collaboration through instant messaging.

The Windows Vista operating system is the largest innovation of Windows® software ever.

Choosing to implement a business solution such as this can be daunting.  Get it right the first time!  Review our whitepaper: “Six Things to Look for in an IT Partner.”

Windows Vista is the largest development project and largest investment that Microsoft has ever made-bringing significant benefits and improvements.

It is fundamentally different from any earlier version of Windows, and this difference is already sparking innovation and opportunity across the entire computer industry.
An elegant, new user interface enhances functionality.

It helps streamline tasks and provides search-based navigation.

In the hands of your employees, Office Professional Plus 2007 and Windows Vista can be powerful tools-improving the way people work as well as supporting and enhancing your IT infrastructure and management.