Digital Reach
Information Technology Solutions

Business Models

Service Offerings


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Web FormsNational Surgical Care had
a growing IT network
fraught with infrastructure
challenges and stability issues.
Digital Reach and its team
of network professionals
came to the rescue.

Richard Pence, President and COO
National Surgical Care

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Managed Services

As a managed service provider, Digital Reach helps businesses like yours proactively manage and monitor your Information Technology. By employing the principals of remote management, automation, centralization, and monitoring, we are able to effectively and efficiently unlock the potential of your business.

By outsourcing the management of your IT network, you can refocus your efforts on your core business while we monitor, patch, upgrade, and support your network and desktop infrastructure. This proactive maintenance approach effectively mitigates network problems, often leading to fewer and less severe incidents.

The key to our success is found in the 24 x 7 monitoring engine which quickly identifies and allows us to responds to outages and potential problems before they occur anywhere on the network. Increasingly, companies are letting Digital Reach manage their Information Technology, so that they can manage their business.

With Digital Reach's proactive managed services, you will enjoy:

  • Proactive network management, desktop support, network security and/or managed hosting
  • Remote monitoring and management of servers and devices (24x7)
  • Scheduled maintenance
  • Security and risk management
  • Intrusion detection
  • Anti-virus management and verification
  • Spam filtering
  • Automated alerting and event notification
  • Patch management
  • Dynamic password management of administrator passwords
  • Event log analysis, clean up, and reporting
  • Online and onsite backup for data integrity
  • Performance and capacity (bandwidth) monitoring and management
  • Emergency support (24 x 7)
  • Asset and software management
  • Expert-on-demand access and remote management capabilities
  • Fully redundant colocation environment
  • Access to automation tools and enterprise products

Benefits

  • Scalable value based pricing
  • Peace of mind
  • Increased productivity
  • Freedom to focus on your core business
  • Reduced costs of managing IT infrastructure
  • Improved decision making through access to knowledgeable professionals
  • Lowered threat risk for data and network
  • Increased system uptime
  • Improved network performance
  • More reliable IT environment
  • Secure infrastructure
  • Careful asset management
  • Unlock the potential of your business

Managed services engagements may include any or all of these core offerings:

Value Pricing

Digital Reach offers scalable flat-fee pricing for Managed Services engagements. Our subscription fees vary based on service level agreements and can grow with your business. Managed Service engagements enable accurate budget forecasting and provide access to automated tools, facilities, and trained personnel that add value to your business.

Learn More

If you want to know more about Digital Reach's Managed Services offerings or what Digital Reach can do for your business, click here to schedule a consultation or call us at 214.623.5200.




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5068 W. Plano Parkway, Suite 300, Plano, Texas 75093 ~ Phone: 214.623.5200 | Fax: 214.623.5300
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